Helpdesk Support, NOC & SOC
Network and Security |
1 Agustus 2025
Requirements
1. Minimum CCNA certification
2. Graduate from Information Technology, Information Systems, or Computer Science (preferred)
3. Good communication skills
Job Description:
1. Handle issue reports from clients or internal teams
2. Provide first-level technical support (Tier-1 support)
3. Document issues and their solutions